Texan Department of Insurance
COMPLAINTS RESOLUTION, Mail Code 111-1
333 Guadalupe P.O.Box 149104, Austin, Texas 78714-9104
512-463-8515 telephone 512-305-6787 fax www.tdi.state.tx.us
October 12, 2001
B. KEITH PESHAK
(address)
Re: DOCUMENT ID: 524401
LETTER ID:
137424
SUBJECT:
NATIONWIDE PROPERTY AND CASUALTY INSURANCE COMPANY
Dear B Keith Peshak:
We recently received your request for assistance. Your insurance concerns are important to us. We are currently reviewing your complaint to determine our ability to assist you. When this initial review is completed, we will notify you whether we will be able to help you with your complaint.
If you have additional information that may help us review your complaint, please provide us with that information as soon as possible.
Sincerely,
(no signature)
P&C Intake Unit 111-1a
Property & Casualty
Telephone: 512-305-8199
Email: PCIntakeUnit@tdi.state.tx.us
OK, here:
http://www.gtwn.net/~keith.peshak/ClaimAgainstNationwideInsuranceCompany.htm
OK, my reply to their findings, which they found on December 13th of
2001:
December 12th, 2001
Re: Document ID 524401
Letter ID 149108
Subject Nationwide Mutual Insurance Company
Preston E. Wheeler
Property & Casualty
Texas Department of Insurance
Complaints Resolution
333 Guadeloupe
Austin, Texas
78714-9104
Dear Mr. Wheeler:
The documents I just received from you contain several false statements made to you by Nationwide Insurance Company:
In the letter of October 15th from Tim Hartsoe, Nationwide Casualty Claims Manager, at 333 Guadeloupe in Austin:
a) Nationwide is correct in that they did estimate the covered damage at $250 and that they did not pay. They neglect to mention that the actual damage amount was several thousands of dollars.
b) Nationwide is incorrect when they stated that I would not allow Nationwide's experts to inspect the property. Twice a Nationwide adjuster was admitted to the property, and took many pictures from the interior and exterior of the property. After a physical altercation, the third inspection with a team of people containing him was denied, for reasons of my physical safety. I note that they did not seek to inspect anything that they had not twice already inspected, just that they sought to have more people present than the previous two inspections.
c) Nationwide is correct in that the court demanded that Nationwide must pay me a judgment of $ 3,357.27 plus interest. Nationwide lied to you when they stated that they had attempted to pay that prior to the lawsuit. I have a recording, if you would like to hear it, and Nationwide employee Don Hughes also confirmed in sworn testimony in court, that Nationwide underestimated the claim, that they do this intentionally, and that payment would never be received by me. Nationwide lied to you when they stated that they had attempted to determine if I intended on pursuing a claim. I did send several letters of demand for settlement, and did appear before Don Hughes, a nationwide employee, in addition to filing and hand delivering much Nationwide paperwork. There is tape recorded evidence of Don Hughes throwing me out of his office, during one such attempt. Nationwide lied to you when they stated that I had not cooperated. I have a folder, two inches thick, full of paperwork from and to Nationwide.
d) Nationwide's employee did appear before Judge Benton on Friday, October 19, 2001 and did then refuse to hand over to me payment of the court judgment against Nationwide Insurance. The Nationwide attorney then did motion that the interest accrual be halted at that time. The judge instructed Nationwide that interest would not halt accumulation until Nationwide paid the judgment against them, and inquired if Nationwide did then want to pay the judgment. Again, Nationwide declined, stating to the court that permission had to be obtained.
e) The "original checks" were never presented to me until after I filed the lawsuit, which I filed on the last day before the statute of repose (two years after the loss), and were non-negotiable. That is why the lawsuit proceeded. Nationwide could have stopped the court proceeding by simply paying the amount. However, Nationwide filed a denial with the court that they owed me any settlement. They, of course, lost the lawsuit. I have a tape recording of another Nationwide employee stating that he would keep those checks and that I would never receive them. That is why the lawsuit proceeded.
I am sorry that, as you state, "We regret that we cannot be of further assistance." and you recommend "You may wish to consult with an attorney of your choice for such legal action as you may deem necessary". I guess you stated the worth of the Texas Department of Insurance in restricting isn't this insurance fraud?
Sincerely,